Production & Fulfillment
Each Lunar Ledger creation is made to order and crafted in-house. Due to the handmade and personalized nature of our work, production timelines currently range between 3–6 weeks depending on order volume, complexity, customization, and material availability.
Please note that estimated timelines are not guarantees and may occasionally shift during periods of high demand, holidays, supplier delays, or unforeseen circumstances. We deeply value thoughtful craftsmanship and will never rush the creation of your piece at the expense of quality.
By placing an order, you acknowledge and agree to the stated production timeframe.
Customization & Personalization
All Lunar Ledger creations are custom or made-to-order, including journals, relics, talismans, engraved keepsakes, and accompanying objects.
Customers are responsible for reviewing all submitted personalization details carefully, including:
• Names, initials, wording, spelling, and dates
• Finish selections and hardware choices
• Custom imagery or engraving requests
• Size and product selections
Lunar Ledger is not responsible for customer-submitted spelling errors, incorrect customization requests, or preferences changed after production has begun.
Due to the nature of laser engraving and handmade production, minor variations in engraving darkness, depth, placement, leather grain, texture, finish tone, and handcrafted details are normal and part of the character of a bespoke object.
Fine hairline engravings and highly detailed imagery may appear softer or lighter than bolder text or artwork depending on material and finish selected.
Returns, Exchanges & Cancellations
Due to the custom, personalized, and made-to-order nature of all Lunar Ledger creations, we do not accept returns, exchanges, or cancellations once production has begun.
Because each piece is created specifically for the individual who commissioned it, items cannot be restocked or resold.
If your order arrives damaged or incorrect, please contact us within 72 hours of delivery with photographs so we may thoughtfully review and resolve the matter.
By placing an order with Lunar Ledger, you acknowledge and agree to these terms.
